Help & Support
Get in touch with the PrepQuickly team.
Email support@prepquickly.com and a real person will reply, usually within one business day. Include your account email and a short description of what you’re trying to do.
Account & billing
For password resets, plan changes, refunds, or billing questions, email support with “Billing” in the subject line and include the email address on your PrepQuickly account.
SMS messages
If you opted in to text-message alerts at signup, you can manage them anytime:
- STOP: reply STOP to any PrepQuickly text to unsubscribe from all future messages.
- HELP: reply HELP to any PrepQuickly text to get our contact info.
- START: reply START to resubscribe after a STOP.
Message & data rates may apply. Message frequency varies. SMS support is provided by PrepQuickly LLC.
Reporting a bug or asking a question
Found a glitch in a practice exam, a misrendered flashcard, or anything that looks wrong? Email support@prepquickly.com with as much detail as you can: the exam or study session ID, what you expected, what happened. Screenshots help.
Legal
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